To the Crazy lady that called and yelled at me,
Ma'am I understand you are upset and I understand you are confused by the COBRA information you received regarding your husbands insurance. I am only trying to help you understand the federal laws (I have been doing this for 11 years and from time to time it still confuses me), but you keep talking over me and won't let me finish a sentence then get pissed off when I try to get my point across and tell me to wait until you are done. So yes, I did say "OK then I will wait until you are done with what you have to say if you will give me the same respect when I try to speak".
I know that what I told you was not what you wanted to hear and that you are very upset your husband is extremely ill, but you yelling at me about how he will die if we don't reinstate his insurance isn't going to get the matter solved. We told you what you needed to do, it's not my fault you refuse to do so.
And then you yelled at me some more until I was shaking and becoming so upset that I almost yelled back at you" B!tch my baby died less than 2 weeks ago, so get off your fvck!ng high horse about your husband being sick and quit fvck!ng yelling at me". So yes I did hang up on you get the fvck over it.
Sincerly,
I am a Mommy
2 comments:
God Ali, how awful... I'm not sure I could have gone back to work so soon after such a painful loss nevermind the kind of work you do. It must be very difficult dealing with people like that everyday. I don't know how you managed to keep it together before you lost Cadynce but be gentle with yourself. Your loss is very new. Is it possible you may need some bereavement time off work? Just a suggestion so that you don't have to go through more stress and emotional upheaval than you've just been through. BTW, I think it's cute that you substituted the V for the U in fuck. It's your blog...you can write fuck if you want. Hugging you
Ali, do you work for an insurance company? I do and I went back to work just days after I lost Jonathan. I take supervisor calls and I remember one of my first calls of the day was a woman who was getting a bill for her maternity stay in which her baby died. She wanted me to waive a fee and God did my heart go out to her. I wanted to waive it so badly, but it was beyond my control. My heart just broke for her.
*hugs*
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